Caution: One of the many Obamacare exchange software systems, Oracle Identity Manager, has a serious behavioral problem. This software component embedded in a government identity checking system does not play well with others.
Before an individual can shop for health plans on healthcare.gov, the federal health law’s online insurance marketplace, personal information such as annual household income must be filed first. This information is then processed by HHS bureaucrats to determine the premium assistance subsidy amount that individual receives – if one qualifies.
The Wall Street Journal writes:
Before users can begin shopping for coverage, they must cross a busy digital junction in which data are swapped among separate computer systems built or run by contractors including CGI Group Inc., the healthcare.gov developer, Quality Software Services Inc., a UnitedHealth Group Inc. unit; and credit-checker Experian PLC. If any part of the web of systems fails to work properly, it could lead to a traffic jam blocking most users from the marketplace.”
Meanwhile, The Hill reports:
Less than one percent of people who visited healthcare.gov in its first week actually enrolled for coverage under ObamaCare, according to a new analysis. The consulting firm Kantar US Insights estimated that only about 36,000 people completed the enrollment process by Oct. 5, out of about 9.5 million unique visitors to the glitchy ObamaCare portal. The analysis also found that traffic to healthcare.gov plummeted 88 percent between Oct. 1 and Oct. 13 as users encountered problems with the system.
Adding to Obamacare’s technological fiasco, Bob Laszewski’s blog says:
Here is one example from a carrier–and I have received numerous reports from many other carriers with exactly the same problem. One carrier exec told me that yesterday they got 7 transactions for 1 person – 4 enrollments and 3 cancelations.
For some reason the system is enrolling, unenrolling, enrolling again, and so forth the same person. This has been going on for a few days for many of the enrollments being sent to the health plans. It has got on to the point that the health plans worry some of these very few enrollments really don’t exist.